Privacy Policy

We recently updated our Privacy Policy.

About this Privacy Policy

We know how important it is for you to understand how we use your personal information. This Privacy Policy sets out how and why achievecool (“we,” “our,” or “us”) collect, store, process and share your personal information. We strive to be transparent with you about what we do with your personal information.

This Privacy Policy covers our U.S. stores, online experiences (including our websites), and other locations where you may interact with us. This Privacy Policy also describes the choices you can make about how we collect and use your personal information.

This Privacy Policy is incorporated into, and is subject to, the Terms of Use. By using our websites and mobile applications, you accept and consent to the practices described in the Privacy Policy and Terms of Use. If you do not agree to the Terms of Use or this Privacy Policy, please do not use our websites.

  • Order Information. When you purchase something or make a donation from one of our websites, we collect certain personal information, such as your name, address, phone number, and email address, in order to process your purchase and perform our contract to provide you with services.
  • Feedback/Support. When you send us a message, we collect your email address so that we can respond to you. We base our processing of feedback and support communications on your consent.
  • Account Information. When you create an account with us, we collect personal information such as your name, address, telephone number, and email address in order to expedite any future purchases. We collect account information from guests who consent to such collections.       
  • Promotion Information. When you register and/or participate in any event, program, contest, surveys or other promotion that we may offer from time to time (collectively, “Promotions”), we may collect certain information from you, such as contact information. We collect Promotion information from guests who consent to such collections. We also have a legitimate interest in providing our guests with value-add services such as events and promotions.
  • Mailing Lists, we may use your email address in order to communicate with you about achievecool products, services, or events we think may be of interest to you (as permitted by law). We share information about our products and services with individuals that consent to receive such information.
  • Website Interactions. When you browse our websites, we may also collect certain information which by itself, cannot be used to identify or contact you. This includes demographic information (such as your age, gender, income, education, zip code, etc.), technical information (such as your computer’s internet protocol (IP) address, device screen resolution, device type, operating system, mouse movements, location and clicks, keypresses and the type of browser you are using), and information you provide us while using our websites (such as the terms you enter in the search function of our websites). We have a legitimate interest in evaluating consumer trends and usage related to our websites, and improving our website content and offerings accordingly. We also have a legitimate interest in detecting and preventing fraud.
  • Device Identifiers. In addition to the above-described information, we and our third-party service providers may collect additional information when you utilize any of our mobile applications, including the type of mobile device you use, the temporary or persistent unique device identifiers (sometimes called UDID), the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, and information about the way you use our mobile applications.  We have a legitimate interest in identifying unique visitors, understanding how users interact with us on their mobile devices, and providing features like automatic product updates.
  • In addition to the information that we collect from you directly, we also receive information about you from other sources, including third parties, business partners, franchisees, our affiliates, other users who provide information about you, marketers, or publicly available sources. We will retain your personal information as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or not prohibited by law.

We may disclose the information categories described herein with the third parties described below. 

Third-party Service Providers

We share your personal information with third-party service providers who perform a variety of services and functions on our behalf, such as customer support, administering our promotions, marketing or promotional assistance, data analytics, online advertising, technology services and platforms, processing payments and other services.

Business Partners

We share information with third parties with whom we have business relationships, such as our co-promotional partners, advertisers, ad networks, and data marketing services, for purposes such as offering products and services that may interest you.

Sweepstakes, Contests & Promotions  

When you register or enter a promotion, sweepstakes, or contest through our Websites, we share the information you provide for such purposes with authorized third-party service providers (as described above), participating sponsors, and advertising partners.  Further, by entering any promotion, you are agreeing to the official rules that govern that promotion, which may require you to take certain actions, including, except where prohibited by law, allowing Magnolia and/or the sponsor(s) of the promotion to use and publicly release your name, voice, and/or likeness in advertising or marketing associated with the promotion.  Please review the relevant promotion, sweepstakes, or contest rules for more information.

Online Advertising

We work with certain third parties for advertising or promotional purposes, including to: conduct special events; serve advertisements across the Internet; track and categorize your activity and interests over time on our websites, and on third-party websites; and to identify the different devices you use to access websites. We may share your information with these third parties as described in this Policy, and these third parties may collect information from you independently as described in their privacy policies. The information that these companies collect or that we share may be used to customize or personalize the advertisements that are displayed to you.

Aggregate Information

We aggregate and/or de-identify information such that it is not linked to you or your device.  This aggregate information does not include your personal information.  This Policy does not limit our ability to disclose aggregated or de-identified information that is not linked to you.   We may use and disclose such information to our partners, advertisers, and any other third parties in our discretion.

Business Transfer

In the event we go through a business transition such as a merger, acquisition, bankruptcy, reorganization, or sale of all or a portion of our assets, or a diligence process in connection with a potential business transaction, the information we collect and maintain may be disclosed, sold, or transferred as part of that transaction.  If such transfer is subject to additional restrictions under applicable laws, we will comply with such restrictions.

Other Disclosures

Additionally, we may disclose your personal information and other related information in response to subpoenas, court orders, or other lawful requests by public authorities, including to meet national security or law enforcement requirements. We may also collect and share personal information in order to investigate or take action regarding illegal activities, suspected fraud, violations of our Terms of Service, or as otherwise required by law or by government and regulatory authorities.

Information You Post to Our Websites

Keep in mind that any information that you choose to post to our websites, including product reviews and blog comments, can be seen, collected, and used by anyone who visits our websites. We are not responsible for unauthorized third-party uses of such information.

Other Disclosures With Your Consent

  1. We may ask if you would like us to share your information with other unaffiliated third parties who are not described elsewhere in this policy.

When you visit or interact with our websites, we or our third-party providers may use cookies, web beacons, and other tracking technologies in order to operate our websites and services, to improve our performance, or to give you extra functionalities, all with the goal of providing a better experience for you.

Third parties that have content embedded on our website (such as buttons, widgets, and other embedded features or content) may set cookies on your browser or obtain information about the fact that you visited our websites from a certain IP address. Our third-party providers may also collect personal information as described in the section above. We do not authorize third parties to collect any other personal information from our websites unless you provide it to them directly.

What Are Cookies and How to Disable Them

A “cookie” is a small piece of information sent to a visitor’s computer or other Internet-connected devices to uniquely identify the visitor’s browser or to store information or settings in the browser. It holds information a site may need to interact with you and personalize your experience. Our websites use both session cookies and persistent cookies.

Session cookies enable you to move from page to page and to use features on our websites while your browser remains open. For example, session cookies allow you to add products to your shopping cart and carry the contents of your cart to checkout.

Persistent cookies last from visit to visit. For example, persistent cookies may be used to recognize you as a previous user to provide a more personalized experience. They are stored in your computer, device, or browser until you choose to delete them.

The majority of web browsers accept cookies and similar files, but you can usually change the browser settings to prevent this. However, if you do so, some functionality of this website may be lost. Please visit www.allaboutcookies.org for more information about cookies and how to disable them.

It is our policy not to knowingly collect personal information from individuals under the age of 13. If you are a parent/guardian and you suspect that your child may have submitted personal information to us, please contact us. If we become aware that a child under 13 has provided us with personal information, we will strive to delete such information from our files as soon as possible.

If you are under 18 years of age and live in California, you have the right to request removal of content posted by you on our websites. Upon receipt of a fully completed removal request, we will use commercially reasonable efforts to remove content posted by you from our websites. Any such request does not ensure complete or comprehensive removal of your posted content. For example, your posted content may continue to appear on our websites if it has been reposted by others. Additionally, while we may remove the content you posted from our websites, it may continue to be stored on our servers (although it will not be visible to other users of our websites). You must complete the removal request form accurately and in its entirety in order for the request to be processed.

How to Provide a California Minor Removal Request

If you are a user under the age of 18 and reside in California, and you wish for your published content to be removed from our websites, please provide our Agent listed below with the following information in a written notice:

  1. Confirmation that you are currently a legal resident of the state of California;
  2. Confirmation that you are under the age of 18 by providing your birthday;
  3. A description of the exact content that you are seeking to have removed (please provide a URL if possible);
  4. Your full name; and
  5. Your email address.

You may contact us at any time at support@achievecool.com to

(1) see what personal information we have about you, if any,

(2) request a copy of your personal information in a portable format,

(3) change or correct any personal information we have about you,

(4) have us delete any personal information we have about you,

(5) object to our use or disclosure of your personal information, or

(6) express any complaints or concerns you have about our use of your personal information.

If required by law, upon request, we will comply with your privacy rights request. You should note that in many situations we may be unable to fully or partially comply with a request. For example, it is not technologically possible to change or delete each and every instance of the information we hold on you from our systems, and data may remain in non-erasable or aggregate form. We may retain data for a period in our backup or temporary systems. We may also retain some information for longer periods as required by law, contract, or auditing requirements.

If you are not satisfied with our response to your privacy rights request, you may appeal our decision by contacting us at support@achievecool.com. If you are in the European Union, you have a right to lodge a complaint with your local supervisory authority.

If you are located outside the United States, please note that you may be transferring your personal information to a country that does not have the same data protection laws as your  country. Where required, we take steps to treat personal information using the same privacy principles that apply pursuant to the law of the country in which we first received your information.  By submitting your personal information to us you agree to the transfer, storage and processing of your information in a country other than your country of residence including, but not necessarily limited to, the United States.  If you would like more information concerning our attempts to apply the privacy principles applicable in one jurisdiction to data when it goes to another jurisdiction you can contact us using the contact information below.

THIRD PARTY LINKS
Our Products may contain links to other websites, applications or services that are not owned or controlled by us, including links to Social Media Platforms, or may redirect you off our Products to other locations for information or other services. This Privacy Policy only applies to information collected by our Products. We are not responsible for the privacy and security practices of other websites, applications or social media platforms or the information they may collect (which may include IP address or device identifiers). You should refer to such third parties’ privacy policies on their sites to determine their respective privacy practices. Links to any other websites, applications, Social Media Platform or content do not constitute or imply an endorsement or recommendation by us of the linked website, application, Social Media Platform, and/or content.

SECURITY
We use commercially reasonable procedures and various technical, administrative and physical safeguards to help protect the confidentiality of your Personal Information. However, you should assume that no data transmitted over the Internet or stored or maintained by us or our third-party service providers can be 100% secure. Therefore, although we believe the measures implemented by us reduce the likelihood of security problems to a level appropriate to the type of data involved, we do not promise or guarantee, and you should not expect, that your Personal Information or private communications will always remain private or secure. We do not guarantee that your Personal Information will not be misused by third parties. We are not responsible for the circumvention of any privacy settings or security features.

If you believe that your Personal Information has been accessed or acquired by an unauthorized person, please promptly Contact Us so that necessary measures can quickly be taken.

ACCESSING, CORRECTING, OR DELETING YOUR PERSONAL INFORMATION
As required by applicable laws, and subject to any permitted exceptions and limitations, we will comply with any verified consumer request you submit with respect to your Personal Information. Please submit a verifiable consumer request to us through the web form link provided below in Contact Us.

This Privacy Notice for California residents supplements the Magnolia Privacy Policy, and applies to website visitors, app users, and customers in California. This notice gives California residents additional information about our information collection and use practices required by the California Consumer Privacy Act of 2018 (“CCPA”), and also provides California residents with specific privacy rights.

Information About the Personal Information we Collect

Categories of Personal Information We Collect & To Whom We Disclose Personal Information to for a Business Purpose

Identifiers – this may include real name, alias, postal address, unique personal identifier, online identifier, email address, account name, social security number, driver’s license number, passport number or other similar identifiers.

California Information & Deletion Rights

If you are a California resident, the CCPA allows you to make certain requests about your personal information. Specifically, the CCPA allows you to request us to:

Inform you about the categories of personal information we collect or disclose about you; the categories of sources of such information, the business or commercial purpose for collecting your personal information, and the categories of third parties with whom we share/disclose personal information;
Provide access to and/or a copy of certain personal information we hold about you;
Provide a copy of certain personal information we hold about you in a portable format;
Delete certain personal information we have about you; and
Provide you with information about the financial incentives that we offer to you, if any.
Please note that certain information may be exempt from such requests under California law. For example, we need certain information in order to provide the Services to you.

Verification: We will take reasonable steps to verify your identity before responding to a request. At a minimum and depending on the sensitivity of the information you are requesting and the type of request you are making, we will ask you to verify your name, e-mail address, and physical address.

You are also permitted to designate an authorized agent to submit certain requests on your behalf. In order for an authorized agent to be verified, you must provide the authorized agent with signed, written permission to make such requests or a power of attorney. We may also follow up with you to verify your identity before processing the authorized agent’s request.

If you would like more information about your legal rights under the laws of California, or if you would like to exercise any of your rights, please contact us.

Email: support@achievecool.com
Phone: +1(270)443-2759

Notice of Right to Opt-Out of Sale of Personal Information

California residents may opt out of the “sale” of their personal information. Under the CCPA, “sale” is broadly defined to mean the sharing of personal information with third parties who are not acting as our service providers or who are otherwise not restricted from using data only on our behalf or pursuant to an applicable CCPA exception. In some circumstances, we may share certain of your information with third parties to provide you with offers, promotions, and opportunities that may be of interest to you, which may be considered a “sale” under the CCPA.

The CCPA further provides you with the right to not be discriminated against (as provided for in applicable law) for exercising your access, deletion or sale opt out rights.

Please be noted that this policy constitutes an important main part of the website terms and both of we two parties are involved in the agreement. We have the right to amend this policy at any time. All changes will be mentioned on our homepage or sent to you (if you offer your email) since any change of this policy will instantly cause the content change of this website. You will be considered to agree to the changes if you continue to use this website after the policy change. You should not continue to use this website if you do not agree with this policy and modifications in whole or in part.

Address: 4629 Walden Ct,Denver, CO 80249, United States
Email: support@achievecool.com
Phone: +1(270)443-2759
Working Time: Mon-Fri, 9 am-6 pm PST

Shopping Cart